PRIVACY POLICY

This privacy notice for SMS Water Grace BMW Private Limited (“we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

▪ Visit our website at https://smsdelhibmw.co.in/, or any website of ours that links to this privacy notice
▪ Download and use our mobile application (Billing Management System), or any other application of ours that links to this privacy notice
▪ Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at prabal.singh@smsl.co.in.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice. For more details, you can use the table of contents below or access specific sections linked throughout this notice.

• What personal information do we process?
  We may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
  Learn more about personal information you disclose to us.
• Do we process any sensitive personal information?
  We may process sensitive personal information with your consent or as permitted by law.
  Learn more about sensitive information we process.
• Do we receive information from third parties?
  Yes, including public databases, marketing partners, and social media platforms.
  Learn more about information collected from other sources.
• How do we process your information?
  To provide, improve, and administer our Services, ensure security, prevent fraud, communicate with you, and comply with laws.
  Learn more about how we process your information.
• When and with whom do we share personal information?
  In specific situations and with third parties.
  Learn more about sharing your personal information.
• How do we keep your information safe?
  We implement security measures, but cannot guarantee 100% protection against cyber threats.
  Learn more about how we keep your information safe.
• What are your rights?
  Depending on your location, you may have rights under applicable privacy laws.
  Learn more about your privacy rights.
• How do you exercise your rights?
  By submitting a data subject access request or contacting us.
  Learn more about exercising your rights.

Want more information about what we do with your data? Please read the full privacy notice below.